Patient experience: The impact of cost on satisfaction

As out-of-pocket expenses continue to rise and patients navigate new financial pressures and responsibilities, the relationship between healthcare costs and patient satisfaction is growing stronger than ever. Recent CareCredit research explores the impact of cost and identifies opportunities for healthcare leaders and decision-makers to understand patient concerns and provide solutions and support across every stage of the patient journey. In this webinar, attendees will learn more about the impact of cost on decisions patients make about their care, and how information about patient-centered options can lead to improved satisfaction and a better financial experience. Sponsored By: CareCredit

After this program, you'll be able to..

• Discover how transparency around cost can help retain patients as loyal customers.
• Identify gaps and reduce points of friction along the healthcare journey related to the financial decisions patients encounter.
• Explore financial solutions and payment options that can empower patients and boost satisfaction while meeting business objectives.